Complaints and dispute settlements

Complaints

If you have a complaint please contact us by email: shop@weareboq.com

Centro de Arbitragem de Conflitos de Consumo de Lisboa

In case of a dispute the consumer can, under law 144/2015 of 8 September, use an alternative entity to assist in the resolution of the dispute. In this case, the appeal should be directed to the Centro de Arbitragem de Conflitos de Consumo de Lisboa, using the details below:

Address: Rua dos Douradores, nº 116 - 2º 1100 - 207 Lisboa
Phone: 218 80 70 30
Fax: 21 880 70 38
Email: juridico@centroarbitragemlisboa.pt
Website: www.centroarbitragemlisboa.pt

More information on the Consumer Portal www.consumidor.pt.

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